Privacy Policy

Effective date: 2 June 2026

This Privacy Policy explains how Paysation Limited collects, uses, stores and protects personal data when you visit https://paysation.com, contact us, request information about our services, or interact with our website and business communications.

Paysation Limited is a company registered in Ireland with its address at 19 Baggot Street Lower, Dublin, D02 X658, Ireland. For privacy-related questions, you can contact us at [email protected].

1. Who this policy applies to

This policy applies to visitors of our website, representatives of merchants, partners, prospective clients, service providers, and other business contacts who interact with Paysation. Our services are intended for business use. We do not knowingly target our website or services to children.

2. Personal data we collect

We may collect and process the following categories of personal data:

Contact details, such as your name, business email address, phone number, company name, job title and the content of your message.
Business enquiry data, such as information you provide when requesting information about payment gateway, acquiring, orchestration, recurring payments, risk, compliance or related services.
Technical and usage data, such as IP address, browser type, device type, operating system, pages visited, referring pages, time of visit and website interaction data.
Communication data, such as emails, form submissions, call notes, meeting notes and support or sales correspondence.
Merchant onboarding and due diligence data, where applicable, such as company details, business model information, website details, ownership or representative details and documentation required to evaluate a potential business relationship.
Compliance and security data, such as audit logs, fraud-prevention signals, access records and information needed to protect our website, systems, services and legal rights.

We do not ask website visitors to submit payment card data through this website. Where payment processing services are provided, the handling of payment data is governed by the relevant service agreements, technical integrations and security requirements applicable to those services.

3. How we collect personal data

We collect personal data when you provide it directly to us, for example by submitting a contact form, sending an email, requesting a demo, communicating with our team, or providing information during a business or onboarding process.

We also collect certain technical and usage data automatically when you use our website, including through cookies, server logs and similar technologies. More information is available in our Cookie Policy.

4. Why we use personal data

We use personal data for the following purposes:

to respond to enquiries and communicate with you;
to assess whether our services may be suitable for your business;
to provide, manage, improve and secure our website and services;
to conduct merchant, partner and supplier onboarding, due diligence and compliance checks;
to prepare, enter into and manage business relationships and contracts;
to provide operational, technical, account and support communications;
to monitor website performance, diagnose issues and improve user experience;
to prevent misuse, fraud, security incidents and unauthorised access;
to comply with legal, regulatory, tax, accounting, audit and record-keeping obligations;
to protect our rights, property, users, clients, partners and services.

5. Legal bases for processing

Where EU or UK data protection law applies, we process personal data on one or more of the following legal bases:

Contract: where processing is necessary to take steps before entering into a contract or to perform a contract with you or your organisation.
Legitimate interests: where processing is necessary for our legitimate business interests, including operating our website, responding to business enquiries, improving services, protecting systems, preventing fraud and managing business relationships.
Legal obligation: where processing is necessary to comply with laws, regulations, court orders, audit, tax, accounting, compliance, anti-fraud or other legal requirements.
Consent: where we rely on your consent, for example for certain cookies, optional marketing communications or other processing where consent is required. You may withdraw consent at any time.

6. Sharing personal data

We may share personal data with:

companies, contractors and service providers that support our website, hosting, IT, analytics, communications, security, compliance, sales, operations and business administration;
professional advisers, including lawyers, auditors, accountants, insurers and consultants;
payment, acquiring, compliance, fraud-prevention, infrastructure and technical partners where necessary for a business relationship or service evaluation;
public authorities, regulators, law enforcement bodies, courts or other parties where disclosure is required by law or necessary to protect our rights;
buyers, investors or professional advisers in connection with a business transaction, restructuring, financing, merger or acquisition.

We do not sell personal data.

7. International transfers

Some of our service providers, partners or business operations may be located outside the European Economic Area, the United Kingdom or your country of residence. Where personal data is transferred internationally, we use appropriate safeguards as required by applicable data protection law. These safeguards may include adequacy decisions, standard contractual clauses, contractual protections, security measures and due diligence of service providers.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to respond to enquiries, manage business relationships, operate services, maintain records, comply with legal obligations, resolve disputes, enforce agreements and protect our rights.

Retention periods may vary depending on the type of data, the purpose of processing, legal requirements, security needs and the nature of the business relationship. When personal data is no longer required, we delete it, anonymise it or securely restrict access to it.

9. Security

We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, encryption, secure hosting, logging, monitoring, internal policies and security review processes.

No method of transmission or storage is completely secure. We work to protect personal data, but we cannot guarantee absolute security of information transmitted over the internet.

10. Your rights

Depending on your location and applicable law, you may have rights in relation to your personal data, including the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
request portability of data you provided to us;
withdraw consent where processing is based on consent;
lodge a complaint with a data protection authority.

To exercise your rights, contact us at [email protected]. We may need to verify your identity and request additional information before responding to a request.

11. Marketing communications

If we send marketing communications, you can opt out at any time by using the unsubscribe link in the message or by contacting us at [email protected]. We may still send non-marketing communications related to enquiries, services, security, compliance, legal matters or business relationships.

12. Cookies and similar technologies

We use cookies and similar technologies to operate the website, protect it, understand website performance and improve the user experience. Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, are used only where permitted by applicable law and, where required, based on your consent.

More information is available in our Cookie Policy.

13. Third-party links

Our website may contain links to third-party websites, services or resources. We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy notices before providing personal data to them.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technologies or legal requirements. The updated version will be published on this page with a revised effective date.

15. Contact us

If you have questions about this Privacy Policy or how Paysation processes personal data, contact us at:

Paysation Limited
19 Baggot Street Lower
Dublin, D02 X658
Ireland
Email: [email protected]