Resolve eligible disputes before they become chargebacks.
Rapid Dispute Resolution surfaces dispute signals and can resolve eligible cases automatically — based on rules you configure, with every outcome reported back to your team.
From signal to resolved, in one motion.
RDR is built on card-scheme dispute tooling. When a dispute signal arrives, eligibility and your configured rules decide what happens next — automatically.
Built on card-scheme tooling
RDR runs on the dispute infrastructure of the card schemes — Paysation brings it into your operational workflows.
Resolution you control
What resolves automatically and what goes to review is based on configured rules — not a black box.
Your rules decide what resolves.
Conditions like amount band, dispute reason and region map to the action you want — resolve automatically or route to review.
Tuned with our team. Rules are scoped to your operation and can change as it does.
Every resolution, accounted for.
Resolved, pending, excluded and reported — the queue stays visible in the merchant portal, so automation never becomes a blind spot.
Earlier resolution changes the workload.
Less manual dispute handling
Eligible disputes can resolve through configured rules instead of landing in someone's inbox.
Dispute ratios stay in view
Resolving eligible disputes earlier helps keep chargeback activity visible and managed.
Faster resolution for customers
Rule-based refunds can close eligible cases quickly — before they escalate.
Put resolution rules to work.
Talk to our team about RDR eligibility, the rules that fit your operation and how outcomes stay visible.
Eligible disputes
Can be resolved before they become chargebacks.
Configured rules
Resolution runs on the conditions you define.
Automated workflows
Refund and resolution steps without manual triage.
Reporting
Every resolution stays visible to your team.