Cookie Policy

A cookie is a small text file stored in a browser or on a device when a user visits a website or uses an online service.

Cookies can help a website recognize a browser, remember settings, keep a user signed in, protect a session, understand how pages are used and improve service performance.

There are two main types of cookies based on duration:

• session cookies, which are temporary and are usually deleted when you close your browser or end your session;
• persistent cookies, which remain on your device for a defined period or until you delete them.

Cookies can also be classified by who sets them:

• first-party cookies, which are set by Paysation;
• third-party cookies, which are set by other domains or service providers that support website functionality, analytics, security or advertising where permitted.

Paysation may use cookies and similar technologies for the following purposes:

Authentication. Cookies may help remember a user session so that platform users do not need to re-enter information each time they navigate between pages or return to an authenticated area.

Security and fraud prevention. Cookies may help us understand the security of a device or browser, detect suspicious activity, prevent misuse, protect sessions and reduce harmful or unlawful use of the website, platform or services.

Settings and preferences. Cookies may help remember user choices such as cookie preferences, interface settings, language preferences or other settings related to the website or platform.

Service improvement. Cookies may help us understand how visitors reach the website, which pages are used, whether pages work correctly, what errors occur and how website speed, functionality and content can be improved.

Analytics. Cookies may help us collect aggregated information about website usage, page performance, traffic sources and visitor interaction where permitted by law and, where required, based on consent.

Marketing and campaign measurement. Where permitted by law and, where required, based on consent, cookies may help us measure campaign performance, avoid showing the same advertisement too often, understand referrals and evaluate the effectiveness of business communications or advertising.

Based on purpose, Paysation may use the following categories of cookies:

Essential cookies. These cookies are necessary for the Paysation Website, platform or online interfaces to function. They may support page navigation, session security, consent storage, load balancing, fraud prevention and access to requested services. Essential cookies are always enabled where required for the service.

Statistics cookies. These cookies help us understand how people interact with the Paysation Website or platform. They may show which pages were visited, how long users stayed, which links were clicked and whether pages performed correctly. Statistics cookies help us improve website structure, performance and user experience.

Marketing cookies. These cookies may be used to measure advertising and communication performance, manage campaigns and understand which channels bring visitors to the Paysation Website. Marketing cookies are used only where permitted by applicable law and, where required, based on consent.

Preference cookies. These cookies help remember choices such as cookie preferences, language or interface settings.

Security cookies. These cookies help protect the website, platform, accounts, integrations and users from unauthorized access, abuse, fraud and technical attacks.

Essential cookies are required to operate the Paysation Website and related online interfaces.

They may be used to remember cookie consent choices, maintain security, protect sessions, prevent abuse, balance traffic and make requested website functionality available.

Because essential cookies are necessary, they cannot usually be disabled through the cookie preference panel. You may be able to block them through your browser, but some parts of the website or platform may stop working correctly.

Statistics cookies help Paysation understand website and platform usage in an aggregated or analytics-focused way.

These cookies may help us understand how visitors arrive at the website, which pages are viewed, how long pages are used, which interactions occur and whether technical issues need to be fixed.

Where required by applicable law, statistics cookies are used only after you provide consent.

If you decline statistics cookies, the website should remain usable, but Paysation may receive less information about performance and user experience.

Marketing cookies may help Paysation understand campaign performance and measure interactions with business communications, advertisements or referral sources.

These cookies may be set by Paysation or third-party providers. Third-party providers may use their own cookies and similar technologies according to their own policies.

Marketing cookies are used only where permitted by law and, where required, based on your consent.

You can withdraw consent for marketing cookies through cookie settings where available, or by using browser and third-party opt-out tools.

Paysation may use technologies similar to cookies to operate, secure, analyze or improve the website and platform.

Web beacons or pixels are small graphics or code snippets that can help understand browsing activity, measure conversions, detect whether content was viewed and improve communications or campaigns.

Session storage and local storage are browser storage technologies that can help remember settings, record usage state or preserve preferences. Session storage is usually deleted when the browser session ends. Local storage may remain until it is deleted by the user or the application.

Log files may collect technical information such as IP address, browser type, device type, referring page, pages visited, timestamps and error events. Logs can be used for security, diagnostics, performance and compliance purposes.

UTM tags may be used in links to understand traffic sources and campaign performance. Where cookie consent is required, analytics based on these tags will be handled according to your choices.

Paysation may use third-party service providers to support website hosting, security, analytics, performance monitoring, communications, campaign measurement or user experience.

Depending on the services enabled on the website, third-party technologies may include analytics tools, advertising pixels, tag management, security tools, chat or support widgets, consent management tools, fraud-prevention services or infrastructure providers.

Third-party providers may set cookies or similar technologies on your device. These providers may process information according to their own privacy and cookie policies, unless they act strictly as Paysation processors under applicable agreements.

The exact providers and cookies used may change over time as we update our website, security configuration, analytics setup, marketing tools or service providers.

The table below describes the main categories of cookies and similar technologies that may be used on the Paysation Website or related online interfaces.

Cookie consent preferences | Paysation | Up to 1 year | Essential | Stores cookie choices so the banner can remember whether cookies were accepted, rejected or customized.

Session and security cookies | Paysation | Session or limited duration | Essential / Security | Supports page functionality, session protection, abuse prevention, traffic management and secure operation.

Analytics cookies | Paysation or analytics providers | Usually from session to 2 years | Statistics | Helps understand website usage, visitor interaction, page performance and traffic sources where consent is provided if required.

Performance monitoring technologies | Paysation or service providers | Session or limited duration | Statistics / Performance | Helps diagnose errors, measure page speed, monitor reliability and improve user experience.

Marketing and campaign cookies | Paysation or advertising providers | Usually from session to 2 years | Marketing | Helps measure campaign performance, referrals and engagement where consent is provided if required.

Support or communication widgets | Paysation or support providers | Session or limited duration | Essential / Preference / Communication | May support customer communication, chat, contact forms or support interactions where enabled.

Fraud-prevention and bot-protection technologies | Paysation or security providers | Session or limited duration | Essential / Security | Helps prevent abuse, automated attacks, fraud, spam and unauthorized activity.

This table may be updated from time to time to reflect changes in the cookies and similar technologies used on the website.

When you visit the Paysation Website for the first time, or where your previous cookie choice is not available, you may see a cookie notice or consent banner.

Where required by law, non-essential cookies will not be activated unless you provide consent.

You may be able to accept all cookies, reject non-essential cookies or customize your preferences by category.

You can review or change your cookie preferences where a Cookie Settings option is available on the website.

Changing your preferences will not remove cookies that were already stored before the change. You can delete existing cookies through your browser settings.

Most browsers allow you to view, delete, block or restrict cookies.

You can usually manage cookies through your browser settings, including deleting cookies that have already been stored or blocking cookies for specific websites.

If you block all cookies, some parts of the Paysation Website or platform may not function correctly.

You can also use browser extensions or third-party tools to monitor, block or limit cookies, pixels and certain JavaScript-based technologies.

Where required, Paysation may maintain records of cookie consent choices to demonstrate when and how consent was obtained and which preferences were selected.

Consent records may include the selected cookie categories, consent status, timestamp, browser or device information and related technical identifiers.

These records help us respect cookie preferences and support compliance with applicable privacy and electronic communications rules.

Paysation may update this Cookie Policy from time to time to reflect changes in cookies, similar technologies, service providers, website functionality, legal requirements or business practices.

The updated version will be published on this page with a revised effective date.

If we make material changes to how we use cookies or similar technologies, we may provide additional notice where required by law.

If you have questions about this Cookie Policy or how Paysation uses cookies and similar technologies, contact us at:

Paysation Limited

19 Baggot Street Lower

Dublin, D02 X658

Ireland

Email: [email protected]